Soter Professional Services

Key Cover

The cost of keys has risen significantly as today's sophisticated keys extend beyond the classic lock & unlock features. With transponders, “key-less” entry and a plethora of other features, this new generation of keys can end up costing a sizable sum.

Our key insurance covers customers if their car, home or garage keys are lost, broken, stolen or locked in their property (including their vehicle). We partner with a panel of trusted locksmiths across the UK and cover the costs of replacing a customer’s keys (and locks if required), along with any reprogramming and locksmith fees.

Key cover customers have access to the following benefits:

  • Onward travel costs or hire car provision.
  • Key tag to attach to keys provided. (No tag cover also available).
  • Covered up to £1500, with no limit to the number of claims made.
  • Contribution towards overnight accommodation.
  • £0 Excess on all claims.
  • Claims captured away from primary cover (No loss of no claims bonus).
  • Replacement keys provided (even when a spare is available).
  • Access to our 24/7 365 UK based call centre.

Whenever a customer calls us with a key related issue it’s an unexpected and often stressful event. We are here to remove the stress and anxiety of lost, stolen or broken keys from the first notification all the way through to having the key replaced.

We understand that your customers are at the heart of your business and as a result, exceptional customer service and going the extra mile, is at the heart of ours.